The AI receptionist for wedding planners that screens and books consultations
An AI receptionist for wedding planners answers new inquiries while you’re on a site visit or running a wedding day. It asks each couple for their date, location, guest count, budget range and the level of planning they need, answers questions about your services, and books a consultation on your calendar. You get a summary before every call.
- 14-day free trial
- Keep your number
- Cancel any time
How a call goes
Lark and Linen Events
- Receptionist: Hi, thanks for calling Lark and Linen Events, I’m the virtual assistant. Congratulations if you’re newly engaged. How can I help?
- Caller: Thank you! We’re looking for a planner for next June.
- Receptionist: Wonderful. Do you have a venue or area in mind, and roughly how many guests?
- Caller: We’re thinking somewhere in Monmouth County, about 180 guests.
- Receptionist: Are you looking for full planning, partial planning or day-of coordination? And do you have an overall wedding budget in mind?
- Caller: Full planning. Overall maybe 70 to 80 thousand.
- Receptionist: Thank you. I can book a free consultation with our lead planner on Tuesday at 7pm or Thursday at noon.
- Caller: Tuesday at 7. It’s Jess Tran.
What the owner’s summary would include
- Wedding:
- Next June, Monmouth County, about 180 guests
- Service:
- Full planning
- Budget:
- $70,000 to $80,000 overall
- Consult:
- Tuesday 7pm with Jess Tran
Where wedding planners lose calls today
You can’t take calls on a wedding day
On a Saturday you’re cueing the processional and managing vendors, not checking your phone. Newly engaged couples calling that weekend expect a reply fast and often reach out to several planners at once.
Discovery calls without the basics waste time
A 30-minute call that ends with learning the budget is a third of your minimum is frustrating for everyone. You need the date, headcount, budget and service level before you invest the time.
Current clients need you too
Between new inquiries, your booked couples call with questions about vendors, timelines and payments. Juggling both from one phone means someone always waits longer than they should, and it’s usually the new inquiry.
Calls Vocenya answers for wedding planners
Every one gets a real answer, the details written down, and a summary sent to you the moment it ends.
- New engagement inquiries
- Full planning versus day-of coordination
- Destination and multi-day weddings
- Budget and package questions
- Consultation scheduling
- Booked client questions and updates
What you see after every call
The real Vocenya portal, shown with a made-up plumbing business. Your planning business gets the same: the summary, the outcome, the caller’s details and the full transcript.
How does an AI receptionist help wedding planners?
It makes sure no newly engaged couple reaches your voicemail. Every call gets a warm, organized first conversation about their date, location, guest count, budget and the kind of help they want. Couples who fit your services get a consultation booked straight into Google Calendar or Outlook, and you get a summary to review beforehand. You go into each consultation already knowing whether you’re talking about full planning or month-of coordination.
Can it qualify couples before a consultation?
Yes, and you decide the rules. Share your service levels, minimum budgets, travel areas and the dates you’re already booked. The receptionist asks about each on every call. Couples below your minimum can be pointed to a lighter package, like day-of coordination, if you offer one. The ones who fit get a consultation slot, so your calendar fills with conversations that are likely to become contracts. Everyone else still gets a kind, clear answer, and a summary lands with you in case you want to follow up personally.
Can it answer questions about my packages?
It answers from your website and your notes. That can include what each package covers, how many vendor meetings are included, whether you handle destination weddings and how far in advance couples usually book you. If you prefer not to share prices over the phone, it will tell callers that pricing is covered in the consultation. It never makes up services you don’t offer. You can update your notes whenever your packages or pricing change for a new season.
How are calls from my booked couples handled?
You can recognize booked clients by name and route them differently. Their questions can be captured and sent to you with the details, or on Growth and Pro, warm-transferred to your phone with the summary on screen. Urgent calls, like a vendor cancellation close to the date, can be flagged so you hear about them right away, even on a busy weekend. Everything else waits in a tidy summary, so you can reply once the reception wraps up.
A person when it matters
Tricky calls go to a trained GH agent who sees what the AI heard, or straight to your phone.
Booked, not just logged
Offers real times from your calendar and confirms them with the caller.
Answers in 89 languages
Studio voices switch to the caller's language, and you get the summary in English. The Value plan answers in English and Spanish.
Calls new leads back
Speed-to-lead calls reach couples who submit your contact form within moments, often before they’ve heard back from any other planner.
Serving wedding planners in New Jersey and New York City
Planners working weddings at Monmouth County beach clubs, North Jersey estates and Manhattan hotels juggle a spring-to-fall season packed with events, while the holidays bring a wave of new engagements and inquiries. The receptionist covers the phone through both.
See how it works in New Jersey and New York City.
Questions from wedding planners
Will couples mind talking to an AI?
The assistant identifies as your virtual assistant, and callers who want a person can be transferred or promised a callback. Most couples mainly want a quick, warm response and a consultation on the calendar, which beats waiting days for a reply.
Can it book video consultations?
Yes. Set up your consultation times in Google Calendar or Microsoft 365 with your video link, and the receptionist books into those slots on the Growth and Pro plans. The couple gets the confirmation and you get the summary. You can review their answers before joining, so the first minutes aren’t spent on basic questions.
Can it speak Spanish with families?
Yes. On Studio voices the receptionist answers in 89 languages, including Spanish, and the Value plan answers in English and Spanish. Couples or parents who prefer another language can speak it on the call, and you still get the summary in English. That can help when parents or grandparents are closely involved in the planning.
What if I also plan corporate events?
Add your corporate services to your notes and the receptionist will ask the right questions for each type of event, such as attendee count and venue needs for a company retreat, instead of wedding questions. Your summary shows which type of event each caller asked about.
Is there a free trial?
Yes. Every plan includes a 14-day free trial with no contract. Many planners start on Growth at $249 per month, which includes calendar booking, warm transfers and website live chat. Planners with several coordinators may prefer Pro, which adds speed-to-lead calls for web inquiries.
Related industries
Hear your wedding planner receptionist answer, right now.
Put in your website. Vocenya builds your receptionist from it and calls your phone so you can hear it. 14-day free trial, keep your number, cancel any time.
Hear it yourself
Call (732) 633-0055Our AI receptionist picks up. Ask it anything, or have it answer as your business.