An AI receptionist for architects that answers while you are at the drawing board or on site
An AI receptionist for architects answers your firm’s phone while you design, meet clients or walk job sites. It asks prospective clients about the project type, the property location, their rough budget and timeline, and whether they have a survey, then books a consultation. It routes contractor and consultant calls and never gives code or zoning advice.
- 14-day free trial
- Keep your number
- Cancel any time
How a call goes
Aldridge Studio Architects
- Receptionist: Thank you for calling Aldridge Studio Architects. I’m the firm’s virtual assistant. How can I help?
- Caller: We want to add a second floor to our house in Westfield and I think we need an architect.
- Receptionist: That’s a project the studio works on. May I ask roughly when you’d like to start construction, and do you have a budget range in mind?
- Caller: Hopefully next spring. Maybe 300 to 400 thousand for everything.
- Receptionist: Thank you. Do you have a property survey, and is the house in a historic district, if you know?
- Caller: We have a survey from when we bought it. Not historic, I don’t think.
- Receptionist: Great. I can book a consultation with Ms. Aldridge next Thursday at 4 at your home, or a video call Monday at 10.
- Caller: Thursday at our house would be perfect.
What the owner’s summary would include
- Project:
- Second-story addition, single-family, Westfield
- Budget / timing:
- $300k to $400k total; build next spring
- Documents:
- Has survey; likely not historic
- Booked:
- Site consultation Thu 4:00 pm
Where architects lose calls today
Design time is precious
Deep design work needs long, quiet stretches. Every call from a homeowner with a quick question or a contractor chasing a drawing breaks that focus, and small firms have no one else to answer.
Many inquiries are early dreams
Some callers are years away from building or have a budget that does not match the project they describe. Spending half an hour on each of those calls takes time from paying work.
Site visits mean missed calls
When you are at a site meeting, a zoning board hearing or a client’s house, the office line rings unanswered. A homeowner ready to start an addition may not wait for a callback.
Calls Vocenya answers for architects
Every one gets a real answer, the details written down, and a summary sent to you the moment it ends.
- Home additions and renovations
- New custom homes
- Commercial fit-outs and tenant improvements
- Contractors asking about drawings
- Permit and zoning board questions
- Engineers and consultants on active projects
- Clients scheduling design meetings
What you see after every call
The real Vocenya portal, shown with a made-up plumbing business. Your architecture firm gets the same: the summary, the outcome, the caller’s details and the full transcript.
How does an AI receptionist help architects find better projects?
It answers every inquiry and asks the questions that tell you whether a project fits your firm: what they want to build, where the property is, their budget range and timeline, and whether they own the property and have a survey. You receive a summary by email and app notification, and the assistant books a consultation into Google Calendar or Microsoft 365 for the projects you want. You spend your first meeting on design ideas instead of basic facts.
Will the AI answer zoning or building code questions?
No. Zoning, setbacks, building codes and permit requirements depend on the property and the town, and callers deserve an accurate answer from you. When someone asks whether they can build something, the assistant explains that the architect will look at their property and the local rules, and offers a consultation. It can share general information you give it, such as the services you provide and the towns where you work.
Can an architecture firm answering service handle contractor calls?
Yes. Contractors, engineers, expediters and building departments call about active projects all the time. The assistant asks who is calling and which project it is about, then warm transfers the call to the project architect or takes a detailed message sent to them immediately. Those callers skip the new client questions, and your team can see at a glance which project each call was about. Nothing gets buried in a general voicemail box during a busy deadline week.
Can it book site visits and design meetings?
Yes. You set the appointment types you offer, such as an in-home consultation, an office meeting, or a video call, along with their length and the days you are available. The assistant books only into those times and records the property address for site visits. Current clients can schedule or move design review meetings by phone, and reminder calls help make sure everyone shows up. Your calendar stays the single place where every meeting lives.
A person when it matters
Tricky calls go to a trained GH agent who sees what the AI heard, or straight to your phone.
Booked, not just logged
Offers real times from your calendar and confirms them with the caller.
Answers in 89 languages
Studio voices switch to the caller's language, and you get the summary in English. The Value plan answers in English and Spanish.
Calls new leads back
Appointment reminder calls confirm in-home consultations and design meetings, which saves you a wasted drive to a house where nobody is home.
Serving architects in New Jersey and New York City
Architects in New Jersey suburbs like Montclair, Westfield and Summit see steady demand for additions and renovations on older homes, while New York City firms juggle landlords, co-op boards and building departments. Every one of those calls needs an answer.
See how it works in New Jersey and New York City.
Questions from architects
Can the AI ask about a project budget?
Yes. You decide whether it asks for a total project budget, a construction budget, or just a rough range. If you have a minimum project size, you can give it wording to explain politely when a project may not be the right fit for your firm.
Will it tell callers what my fees are?
Only if you want it to. Architects price work in many ways, so many firms have the assistant say that fees depend on the scope and will be discussed at the consultation. If you charge a set fee for an initial consultation, you can give it that figure to share.
Does it work while I am at a zoning board hearing?
Yes. It answers every call regardless of where you are, books consultations, and sends you summaries by email and app notification. You can review them after the hearing and return only the calls that need you personally. Urgent calls from a contractor on an active site can still be transferred to your cell if you allow it.
Can clients reach me for something urgent on site?
Yes. You can set rules so that calls about active construction problems, for example from a general contractor, get warm transferred to your cell. Everything else gets a message or a booked meeting, so you are only interrupted when it matters.
Is there a free trial?
Yes. Every plan has a 14-day free trial and no contract. Enter your firm’s website and Vocenya builds a first version of your receptionist in about 20 seconds, which you review and edit before it takes real calls. You can also try it at vocenya.com, where it calls your phone.
Related industries
Hear your architect receptionist answer, right now.
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Hear it yourself
Call (732) 633-0055Our AI receptionist picks up. Ask it anything, or have it answer as your business.