An AI receptionist for waxing studios that answers every discreet question
An AI receptionist for waxing studios answers your phone while your estheticians are in the treatment room. It books brow, Brazilian and full-body waxing into Google Calendar or Microsoft 365, answers prep and aftercare questions calmly and privately, explains how often to rebook, and sends you a summary of each call.
- 14-day free trial
- Keep your number
- Cancel any time
How a call goes
Smooth Theory Wax Studio
- Receptionist: Thank you for calling Smooth Theory Wax Studio. I’m the studio’s virtual assistant. How can I help?
- Caller: I’ve never had a Brazilian before. How long does my hair need to be?
- Receptionist: Ideally about a quarter inch, around the length of a grain of rice, which is usually two to three weeks of growth after shaving. Avoid exfoliating or tanning the day of. Would you like to book?
- Caller: Yes, maybe next week in the evening.
- Receptionist: Gabby has Tuesday at 6:45 or Thursday at 7:30. First-time Brazilians are about 30 minutes.
- Caller: Thursday at 7:30. Dana Brooks, 201-555-0165.
- Receptionist: You’re booked Thursday at 7:30 with Gabby, Dana. She’ll walk you through everything when you arrive, so don’t worry about a thing.
What the owner’s summary would include
- Client:
- Dana Brooks, 201-555-0165 (first visit)
- Service:
- First-time Brazilian
- Booked:
- Thursday 7:30pm with Gabby
- Note:
- Told hair length and prep
Where waxing studios lose calls today
Estheticians are mid-service
Waxing happens behind a closed door with warm wax in hand. Nobody can walk out of a Brazilian to answer the phone, and the calls that go unanswered are often first-time clients working up the nerve to book.
First timers have personal questions
How long should hair be? Does it hurt? Can I come in during my period? These are questions people feel awkward asking, and a patient, private answer is often what gets them to book.
Regulars need rebooking on schedule
Waxing works best on a steady rebooking cycle. When a regular cannot get through to book, the cycle slips, and so does a reliable part of your week. Clients who fall off schedule often end up starting over with longer regrowth.
Calls Vocenya answers for waxing studios
Every one gets a real answer, the details written down, and a summary sent to you the moment it ends.
- First-time Brazilian or bikini wax booking
- Brow and face waxing appointments
- Hair length and prep questions
- Rebooking on a regular cycle
- Men’s waxing questions
- Aftercare and ingrown hair questions
What you see after every call
The real Vocenya portal, shown with a made-up plumbing business. Your waxing studio gets the same: the summary, the outcome, the caller’s details and the full transcript.
How does an AI receptionist help waxing studios book more appointments?
The AI answers every call while your estheticians are working, answers prep questions and books the right service on the right calendar in Google Calendar or Microsoft 365. First-time clients get patient, judgment-free answers and a time right away. Regulars can rebook on their normal cycle any hour of the day. You get a summary of each call so the day’s schedule is never a surprise. Your estheticians stay in the room with their clients.
Can the AI answer personal waxing questions?
Yes. It answers from the prep and aftercare information you give it, like ideal hair length, what to avoid before an appointment and how to prevent ingrown hairs. Callers ask things they might not ask a person, and the AI answers calmly and the same way every time. For anything medical, it suggests they check with a doctor. Clear answers make it easier for a nervous first timer to go ahead and book.
Will the AI help regulars rebook on schedule?
It explains how often you recommend coming back for each service, such as every three to five weeks for a Brazilian, and books the next visit when a client calls. Appointment reminder calls can prompt regulars before their usual window, so they keep their cycle going instead of starting over. You set the recommended timing for each service, from brows to legs and underarms, and the AI uses your guidance instead of general advice. Regulars stay on track without having to remember when they last came in.
How does the AI handle cancellations and late arrivals?
Clients can call any time to cancel or move an appointment, and the AI books the new time and alerts you which old booking to remove. It explains your late policy, for example that arriving more than ten minutes late may shorten the service, and any cancellation fee you set. It does not take payments. Once you remove the old booking, that time is open for the next caller, which helps on busy evenings and Saturdays.
A person when it matters
Tricky calls go to a trained GH agent who sees what the AI heard, or straight to your phone.
Booked, not just logged
Offers real times from your calendar and confirms them with the caller.
Answers in 89 languages
Studio voices switch to the caller's language, and you get the summary in English. The Value plan answers in English and Spanish.
Calls new leads back
Reminder calls help regulars rebook within their waxing cycle and give first-time clients an easy way to confirm or reschedule.
Serving waxing studios in New Jersey and New York City
Waxing studios near the Jersey Shore and in Manhattan see bikini and body waxing requests climb before Memorial Day and through the summer. The AI answers the extra calls while your team is in the treatment rooms.
See how it works in New Jersey and New York City.
Questions from waxing studios
Can the AI book men’s waxing?
Yes. If your studio offers men’s services, list them with their lengths, and the AI books them with the right esthetician. It can also explain any prep that differs for men’s services. Men asking first-time questions get the same patient, private answers.
Will callers feel comfortable asking the AI questions?
Many do. The AI answers patiently and privately, never rushes and never sounds surprised. It identifies as a virtual assistant, and it can transfer to a person if the caller prefers. It answers the same question the tenth time as calmly as the first.
Can it tell callers about skin care products that affect waxing?
It shares the guidance you give it, such as asking clients to pause retinoids before face waxing. It does not give medical advice and suggests they check with their doctor or dermatologist if unsure. You control exactly what it says on this topic.
Does it answer in Spanish?
Yes. Every plan answers in English and Spanish, and Studio voices answer in 89 languages, so clients can ask prep questions and book in the language they prefer. Your summary arrives in a form you can read, whatever language the caller used, so any esthetician can follow up.
How much does it cost?
Plans start at $49 a month for 250 AI minutes. Calendar booking is on the Growth plan at $249 a month. Every plan comes with a 14-day free trial and no contract. You can switch plans as your studio grows.
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Hear it yourself
Call (732) 633-0055Our AI receptionist picks up. Ask it anything, or have it answer as your business.