An AI receptionist for chiropractors who are busy adjusting
An AI receptionist for chiropractors answers your phone while you are with patients. It books new-patient exams and follow-up adjustments, answers questions about hours, walk-in policy, and the insurance and auto plans listed on your site, and sends you a summary of every call. Clinical questions and injury concerns go to you, never answered by the AI.
- 14-day free trial
- Keep your number
- Cancel any time
How a call goes
Summit Spine and Wellness
- Receptionist: Good morning, Summit Spine and Wellness. I’m the office’s virtual assistant. What can I do for you?
- Caller: My lower back went out this morning. Can someone see me today?
- Receptionist: I’m sorry you’re hurting. I have a new-patient exam today at 5:30. Can I get your first name?
- Caller: It’s Marcus. Yes, 5:30 works.
- Receptionist: You’re booked for 5:30 today, Marcus. Plan on about an hour for the first visit. If you have numbness in your legs or trouble controlling your bladder, call 911 or go to the emergency room.
- Caller: Okay, thanks. Do you take Horizon?
- Receptionist: Horizon is on the list of plans our office accepts. The team will check your benefits before your visit. See you at 5:30.
What the owner’s summary would include
- Patient:
- Marcus (new)
- Reason:
- Low back pain, started today
- Booked:
- Today 5:30 PM
- Insurance:
- Horizon, verify benefits
Where chiropractors lose calls today
You cannot answer mid-adjustment
In many chiropractic offices the doctor is also the person closest to the phone. Stepping away from a patient on the table to answer a call is not an option, so new-patient calls roll to voicemail throughout the day.
Back pain calls come early and late
People wake up with a locked back or tweak something lifting at work, then search for a chiropractor right away. If you are not open yet, they book with whoever answers or can see them today.
Care plans depend on follow-up visits
A care plan only works if patients keep coming. Every missed reschedule call is a patient who may drift away mid-plan, and chasing them by phone takes time your small team does not have.
Calls Vocenya answers for chiropractors
Every one gets a real answer, the details written down, and a summary sent to you the moment it ends.
- New-patient exam requests for back or neck pain
- Follow-up adjustment scheduling
- Auto accident and personal injury patients
- Insurance and cash rate questions
- Walk-in and same-day availability
- Massage or decompression add-on questions
What you see after every call
The real Vocenya portal, shown with a made-up plumbing business. Your chiropractic office gets the same: the summary, the outcome, the caller’s details and the full transcript.
How does an AI receptionist help chiropractors get more new patients?
Most people looking for a chiropractor are in pain and want to be seen soon. They call the first office in their search results, and if nobody picks up, they call the next one. An AI receptionist answers every call on the first ring, offers today’s open exam times and books the visit. You finish your adjustment, check your phone and see a new patient on the schedule with their first name and reason for the visit.
Can a chiropractic answering service handle care plan scheduling?
Yes. Patients can call any time to book or move their next adjustment, and the AI offers open times from your calendar on the Growth plan and above. That keeps patients on track with the visit frequency you recommended. Reminder calls before each visit help too. Your front desk, or you, spends less time chasing reschedules and more time with the patients in the office. Patients who stay on schedule are also more likely to finish their care plan.
How does it handle auto accident patients?
Accident patients often call with questions about paperwork and coverage. The AI answers what your website says about auto and personal injury cases, collects the patient’s first name and reason for the visit, and books the exam or flags the call for your team. It does not give legal or medical advice. If the caller describes serious injury symptoms, it tells them to call 911 or go to the emergency room.
Does the AI give advice about pain or exercises?
No. The AI never gives medical advice, suggests stretches or says whether chiropractic care is right for someone. It books visits and answers office questions. Chiropractors can add HIPAA mode with a signed BAA for $150 a month for patient-safe alerts and recordings kept in GH-controlled systems. The AI only collects a first name and the reason for the visit. You review everything it says before it answers a real patient, and you can change its answers any time from your dashboard.
A person when it matters
Tricky calls go to a trained GH agent who sees what the AI heard, or straight to your phone.
Booked, not just logged
Offers real times from your calendar and confirms them with the caller.
Answers in 89 languages
Studio voices switch to the caller's language, and you get the summary in English. HIPAA mode answers in English and Spanish.
HIPAA mode
A signed BAA, patient-safe alerts and recordings kept in GH-controlled systems.
Serving chiropractors in New Jersey and New York City
Chiropractic offices across Monmouth, Ocean and Morris counties and in the outer boroughs often see commuters before and after work. An AI receptionist answers the 6:30am and 7pm calls when the office is closed or the doctor is still adjusting.
See how it works in New Jersey and New York City.
Questions from chiropractors
I run a small office. Is this worth it?
Plans start at $49 a month for 250 AI minutes, and every call answered is a patient who did not go to voicemail. Many solo chiropractors start with Starter at $99 for lifelike voices and a local number. There is a 14-day free trial and no contract.
Can it tell callers our cash rates?
Yes, if your rates are on your website or in your notes. The AI answers from that information and books the visit. If you prefer to discuss pricing in person, it can say the team will review costs at the first appointment.
Can I get calls transferred to me?
Yes. The AI can warm transfer calls to your cell or front desk when you are available, or to a trained GH Live agent as an add-on priced for your business. Whoever answers sees the AI’s summary first. The caller never has to repeat their story.
Will it say it is an AI?
Yes. It identifies itself as your office’s virtual assistant, either at the start of the call or when asked, depending on your setting. It never pretends to be the doctor or a staff member. Callers who want a person can ask to be transferred at any point.
Can it answer in Spanish or Russian?
Yes. In HIPAA mode it answers in English and Spanish. Russian is available on Studio voices without HIPAA mode, which answer in 89 languages. Patients can book an exam or move an adjustment in their language, and you get the summary in English. That helps offices serving multilingual neighborhoods. Your front desk does not need to find a translator.
Related industries
Hear your chiropractor receptionist answer, right now.
Put in your website. Vocenya builds your receptionist from it and calls your phone so you can hear it. 14-day free trial, keep your number, cancel any time.
Hear it yourself
Call (732) 633-0055Our AI receptionist picks up. Ask it anything, or have it answer as your business.