Crisp
Crisp is a customer support inbox with a website chat widget and an AI agent, Hugo, that answers customers on web chat, WhatsApp, Messenger, Instagram and email and passes conversations to the team with context.
Facts last checked
The facts, as Crisp publishes them
- Starting price
Mini plan, per month, per workspace: 4 seats and $5 of included AI credits (around 90 automated conversations). A Free plan exists but includes no AI credits. Yearly payment can be enabled in the app.
- Free trial
All features, no card required.
- Languages
- Not published
Says Q&A content can be added in a multilingual format; no language list published.
- HIPAA / BAA
- Not published
- Integrations
- Shopify, WordPress, WooCommerce, HubSpot, Salesforce, Pipedrive, Zapier, Make, Slack, Stripesource for integrations, checked Oct 3, 2026
- Books appointments
- Not published
- Transfers to a person
Chat handoff to the human team. No AI phone answering stated.
- Two-way AI texting
- Not published
An SMS inbox is available from the Essentials plan for the team to reply; the AI agent page does not list SMS as a channel.
- Website chat
“Not published” means we did not find it on Crisp’s own pages, not that the feature is missing.
Who it’s for
Small teams that want a shared support inbox and website chat with an AI agent, priced per workspace rather than per seat.
Alternatives to Crisp
Small businesses and teams that want to build their own AI agent for website chat, messaging and phone without writing code.
Free plan
Small businesses that want low-entry, minute-based AI call answering with optional SMS and chat agents.
$29/month
Businesses that want an AI agent across chat, email, SMS and phone inside Intercom or an existing helpdesk, and are comfortable with per-seat plus per-outcome pricing.
$29/seat/month
Small businesses such as property managers and retailers that want one AI handling calls, two-way texts and website chat.
$79/month
- VocenyaOur product
Local service businesses and practices in New Jersey and New York that want an AI receptionist with a staffed human team behind it, including healthcare practices that need a BAA.Worth knowing: Calendar booking and warm transfers start on the $249/month Growth plan.
$49/month
Vocenya: an AI receptionist with people behind it
An AI receptionist that answers calls 24/7 in the business’s name, answers questions from its website and notes, books appointments and texts or emails the owner a summary. Calls that need a person can be handed to GH Live, a staffed human answering team, for a per-business rate.
Call our AI receptionist: (732) 633-0055Hear it answer before you compare anything else.- Starting price
- Free trial
- HIPAA / BAA
- Languages
- English, Spanishsource for languages, checked Oct 3, 2026
Sources
- Crisp pricingchecked Oct 3, 2026
- Crisp AI agentchecked Oct 3, 2026
- Crisp integrationschecked Oct 3, 2026
Work at Crisp, or spotted something out of date? Suggest a correction.
Hear it answer as your business, right now.
Put in your website. Vocenya builds your receptionist from it and calls your phone so you can hear it. 14-day free trial, keep your number, cancel any time.
Hear it yourself
Call (732) 633-0055Our AI receptionist picks up. Ask it anything, or have it answer as your business.