Tidio
Lyro is Tidio’s AI agent for customer service chat. It answers customer questions from the business’s own support content and alerts the team when a customer needs a person.
Facts last checked
The facts, as Tidio publishes them
- Starting price
Free plan includes 50 Lyro AI Agent conversations (one-off). Paid Starter shows $24.17/mo. for 100 billable conversations and 10 seats (the page offers monthly and annual billing, “2 months free” annually); the standalone Lyro AI Agent plan starts at $32.50/mo. from 50 Lyro conversations.
- Free trial
No credit card required.
- Languages
- Not published
- HIPAA / BAA
Listed with the custom Premium plan (contact sales).
- Integrations
- Shopify, WordPress, HubSpot, Salesforce, Zendesk, Pipedrive, Zapier, WhatsApp, Instagram, Messengersource for integrations, checked Oct 3, 2026
- Books appointments
- Not published
- Transfers to a person
Hands chats to the human team under set escalation rules. No phone calls stated.
- Two-way AI texting
- Not published
- Website chat
“Not published” means we did not find it on Tidio’s own pages, not that the feature is missing.
Who it’s for
Online stores and small businesses that want an AI chat agent on their website, with a free plan to start.
Alternatives to Tidio
Small businesses and teams that want to build their own AI agent for website chat, messaging and phone without writing code.
Free plan
Small businesses that want low-entry, minute-based AI call answering with optional SMS and chat agents.
$29/month
Businesses that want an AI agent across chat, email, SMS and phone inside Intercom or an existing helpdesk, and are comfortable with per-seat plus per-outcome pricing.
$29/seat/month
Small businesses such as property managers and retailers that want one AI handling calls, two-way texts and website chat.
$79/month
- VocenyaOur product
Local service businesses and practices in New Jersey and New York that want an AI receptionist with a staffed human team behind it, including healthcare practices that need a BAA.Worth knowing: Calendar booking and warm transfers start on the $249/month Growth plan.
$49/month
Vocenya: an AI receptionist with people behind it
An AI receptionist that answers calls 24/7 in the business’s name, answers questions from its website and notes, books appointments and texts or emails the owner a summary. Calls that need a person can be handed to GH Live, a staffed human answering team, for a per-business rate.
Call our AI receptionist: (732) 633-0055Hear it answer before you compare anything else.- Starting price
- Free trial
- HIPAA / BAA
- Languages
- English, Spanishsource for languages, checked Oct 3, 2026
Sources
- Tidio pricingchecked Oct 3, 2026
- Tidio Lyro AI agentchecked Oct 3, 2026
- Tidio integrationschecked Oct 3, 2026
Work at Tidio, or spotted something out of date? Suggest a correction.
Hear it answer as your business, right now.
Put in your website. Vocenya builds your receptionist from it and calls your phone so you can hear it. 14-day free trial, keep your number, cancel any time.
Hear it yourself
Call (732) 633-0055Our AI receptionist picks up. Ask it anything, or have it answer as your business.