Go live: add a card
Updated
In short
Going live means forwarding your business number to Vocenya. Add a card in Billing first; then the forwarding steps appear on your Overview page. Nothing is charged until your free trial ends.
In this article
Your free trial starts without a card. You can set up your receptionist, test it and get your number first. When you are ready for it to answer your real business calls, add a card.
Add your card
- In Vocenya, open Billing. Only the account owner sees it.
- Tap Manage card, invoices and cancellation.
- Add your card on Stripe's secure page, then come back.
Or tap Add a card on your Overview page.
Nothing is charged until your free trial ends.
Then forward your calls
With a card on file, your Overview page shows Keep your existing number. Pick your phone company and follow the steps. The full forwarding guide.
Then check that forwarding works.
When your trial ends
We email you 3 days before. With a card on file, your plan starts and your card is charged for the first month. Without a card, the trial simply ends and you pay nothing.
Want to start your plan before the trial ends? In Billing, tap Start my plan now. Your card is charged for the first month right away.